Refund/ Return Policy

 

Last Updated: November 23, 2024

At investingpro, we are committed to providing high-quality services and products. If for any reason you are not completely satisfied with your purchase, we want to make it right. This Return/Refund Policy outlines the conditions under which we will process returns or issue refunds for our products or services.

1. Refund Policy for Digital Products or Services

We primarily offer digital products and services, such as eBooks, courses, tools, reports, and subscriptions. Due to the nature of these products, we do not offer refunds once a purchase is completed. However, we will make exceptions in the following cases:

  • Technical Issues: If you experience a technical issue that prevents you from accessing a purchased product or service, we will work with you to resolve the issue or provide a refund if the problem cannot be fixed.
  • Incorrect Product: If you purchase the wrong product by mistake, please contact us within 7 days of the purchase. We will provide assistance, which may include exchanging the product or offering a refund if necessary.

2. Refund Policy for Subscription Services

If you have purchased a subscription for access to any tools, resources, or ongoing services, you may cancel your subscription at any time before the next billing cycle to avoid being charged for the following period. We do not offer pro-rated refunds for unused portions of the subscription.

To cancel your subscription, please follow the instructions in your account settings or contact us directly.

3. Refund Process

If you are eligible for a refund based on our policy, please follow these steps:

  1. Contact Us: Reach out to our customer support team at contact@investingpro.in within 7 days of your purchase or subscription to request a refund. Provide your order number and details about the issue.
  2. Review: We will review your request and determine eligibility based on the nature of the product or service purchased.
  3. Approval: If your request is approved, we will process your refund within 7-10 business days. Refunds will be issued via the original payment method.

4. Exceptions

Refunds will not be granted in the following cases:

  • If you have already accessed, downloaded, or used the product or service in a manner that would render it non-returnable.
  • If your request is made outside of the allowable timeframe (7 days from purchase).
  • For digital subscriptions or products where the service has already been provided in full.

5. Cancellation of Services

You may cancel any recurring service or subscription at any time. However, as mentioned above, we do not provide pro-rated refunds for the remaining period. Your cancellation will take effect at the end of your current billing cycle.

6. Changes to This Policy

We reserve the right to update or modify this Return/Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns about our Return/Refund Policy, please feel free to reach out to us:
📧 Email: contact@investingpro.in
🌐 Website: https://investingpro.in

We appreciate your understanding of our policy, and we strive to offer products and services that meet your needs. Thank you for choosing investingpro.in!